Qiaosi (Chelsea) Wang
Ph.D. Candidate
Human-Centered Computing
Georgia Tech
Email: qswang at gatech dot edu
I am a final-year PhD candidate in Human-Centered Computing at Georgia Tech. I am working with Dr. Ashok K. Goel at the Design&Intelligence Lab (DILab). My research broadly lies in Human-AI Interaction, Computer Supported Cooperative Work (CSCW), Cognitive Science, and Responsible AI. In my Ph.D. research, I take a mixed-methods approach to understand and critically examine the design and development of the interactions between humans and highly socially intelligent AI that presents seemingly "mind-reading" capability (see "Theory of Mind"). My research has been published at top-tier HCI venues such as ACM CHI, CSCW, and DIS. In 2021, I was recognized with the GVU Foley Scholar award, the highest award for student excellence in research contributions to computing at Georgia Tech.
I received my bachelor of science degree from University of Washington, Seattle in informatics and psychology. I worked closely with the Department of Human-Centered Design and Engineering, the Information School, the DUB group, and the psychology department on several research projects during my undergraduate study.
I love indoor bouldering, hiking, and playing with my cat Gouda.
Excited to share that I will be joining Carnegie Mellon University HCII as a Carnegie Bosch Institute (CBI) Postdoc Fellow in Fall 2024!
RESEARCH HIGHLIGHTS
Mutual Theory of Mind in Human-AI Interaction
Overview: I study human-AI interaction through the lens of Mutual Theory of Mind (MToM), where both parties involved in the interaction possess some levels of the human-equivalent capability of Theory of Mind (ToM). I break down the human-AI interaction process into three stages to construct the MToM framework as shown on the left: construction, recognition, and revision. Based on the MToM framework, much of my Ph.D. thesis work empirically explores and criticaly examines the design, impact, and techniques of AI systems that present themselves with "mind-reading" capability.
Related Publications:
Towards Mutual Theory of Mind in Human-AI Interaction: How Language Reflects What Students Perceive About a Virtual Teaching Assistant. [PDF] [Talk]Qiaosi Wang, Koustuv Saha, Eric Gregori, David Joyner, Ashok Goel
CHI 2021: the ACM CHI Conference on Human Factors in Computing Systems. Mutual Theory of Mind for Human-AI Communication.[PDF]
Qiaosi Wang, Ashok K. Goel
IJCAI Workshop on Communication in Human-AI Interaction (CHAI) Theory of Mind in Human-AI Interaction. [PDF]
Qiaosi Wang, Sarah E. Walsh, Mei Si, Jeffrey O. Kephart, Justin D. Weisz, Ashok K. Goel
To Appear in CHI 2024 Workshops: the ACM CHI Conference on Human Factors in Computing Systems.
Designing Responsible AI
Illustration from adamfard.com
Overview: My work provides design implications for human-centered and responsible AI through empirically understanding different stakeholders' experiences and perspectives of AI. I have studied how UX practitioners and responsible AI experts in industry are adapting their practices to meet responsible AI challenges, especially when working with large scale models (e.g., large language models). I have also studied students' perspectives on emotion recognition technology being used in the classroom to assess their engagement levels during classes.
Related Publications:
Designing Responsible AI: Adaptations of UX Practice to Meet Responsible AI Challenges. [PDF] [Talk]Qiaosi Wang, Michael Madaio, Shaun Kane, Shivani Kapania, Michael Terry, Lauren Wilcox
CHI 2023: the ACM CHI Conference on Human Factors in Computing Systems. Sensing Affect to Empower Students: Learner Perspectives on Affect-Sensitive Technology in Large Educational Contexts. [PDF] [Talk]
Qiaosi Wang, Shan Jing, David Joyner, Lauren Wilcox, Hong Li, Thomas Ploetz, Betsy DiSalvo
L@S 2020: the ACM Conference on Learning at Scale.
AI-Mediated Social Interaction in Online Learning
Overview: I study the design of AI-mediated social interaction, the AI facilitated process of building and maintaining social connections between two or more individuals based on explicit and implicit personal information embedded in people's digital footprint. My research in this topic has been in the context of online learning, where I study the design and deployment of AI agents that can make social connections between online learners who often feel socially isolated.
Related Publications:
Understanding the Design Space of AI-Mediated Social Interaction in Online Learning: Challenges and Opportunities. [PDF]Qiaosi Wang, Shan Jing, Ida Camacho, Ashok K. Goel
CSCW 2022: Proceedings of ACM Human-Computer Interaction (CSCW) Co-Designing AI Agents to Support Social Connectedness Among Online Learners: Functionalities, Social Characteristics, and Ethical Challenges. [PDF] [Talk]
Qiaosi Wang, Shan Jing, Ashok K. Goel.
DIS 2022: the ACM conference on Designing Interactive Systems
PUBLICATION
Conference Proceedings
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Designing Responsible AI: Adaptations of UX Practice to Meet Responsible AI Challenges [PDF] [Talk]
Qiaosi Wang, Michael Madaio, Shaun Kane, Shivani Kapania, Michael Terry, Lauren Wilcox. In Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (CHI '23). ACM, New York, NY, USA, 16 pages. https: //doi.org/10.1145/3544548.3581278 (Acceptance rate: 28.4%) |
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Co-Designing AI Agents to Support Social Connectedness Among Online Learners: Functionalities, Social Characteristics, and Ethical Challenges [PDF] [Talk]
Qiaosi Wang, Shan Jing, Ashok K. Goel. In Proceedings of the ACM Conference on Designing Interactive Systems (DIS ‘22). ACM, Virtual Event, USA. (Acceptance rate: 21.5%) |
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Towards Mutual Theory of Mind in Human-AI Interaction: How Language Reflects What Students Perceive About a Virtual Teaching Assistant. [PDF] [Talk]
Qiaosi Wang, Koustuv Saha, Eric Gregori, David Joyner, Ashok K. Goel. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems (CHI '21). Association for Computing Machinery, New York, NY, USA, Article 384, 1–14. DOI:https://doi.org/10.1145/3411764.3445645 (Acceptance rate: 26.3%) |
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Sensing Affect to Empower Students: Learner Perspectives on Affect-Sensitive Technology in Large Educational Contexts. [PDF] [Talk] Qiaosi Wang, Shan Jing, David Joyner, Lauren Wilcox, Hong Li, Thomas Ploetz, Betsy Disalvo. In Proceedings of the ACM Conference on Learning at Scale 2020 (L@S ‘20). ACM, Virtual Conference, USA. http://dx.doi.org/10.1145/10.1145/3386527.3405917. (Acceptance rate: 25%) Best Student Paper Award |
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The Synchronicity Paradox in Online Education. [PDF] David Joyner, Qiaosi Wang, Suyash Thakare, Shan Jing, Ashok K. Goel, Blair MacIntyre. In Proceedings of the ACM Conference on Learning at Scale 2020 (L@S ‘20). ACM, Virtual Conference, USA. https://doi.org/10.1145/3386527.3405922. (Acceptance rate: 25%) |
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Design in the HCI Classroom: Setting a Research Agenda. [PDF] Lauren Wilcox, Betsy Disalvo, Dick Henneman, Qiaosi Wang. In Proceedings of the ACM Conference on Designing Interactive Systems (DIS ‘19). ACM, San Diego, CA, USA. https://doi.org/10.1145/3322276.3322381. (Acceptance rate: 25%) Best Paper Award |
Journal Articles
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Reading the Room: Automated, Momentary Assessment of Student Engagement in the Classroom: Are We There Yet? [PDF] Betsy DiSalvo, Dheeraj Bandaru, Qiaosi Wang, Hong Li, Thomas Ploetz. PACM Interact. Mob. Wearable Ubiquitous Technol. 6, 3, Article 112 (September 2022), 26 pages. https://doi.org/10.1145/3550328 |
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Understanding the Design Space of AI-Mediated Social Interaction in Online Learning: Challenges and Opportunities. [PDF] Qiaosi Wang, Ida Camacho, Shan Jing, Ashok K. Goel. Proc. ACM Hum.-Comput. Interact. 6, CSCW1, Article 130 (April 2022), 26 pages. https://doi.org/10.1145/3512977. Presented at CSCW 2022. |
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Identifying and Planning for Change: Patient-provider Collaboration Using Lightweight Food Diaries in Healthy Eating and Irritable Bowel Syndrome. [PDF] Chia-Fang Chung, Qiaosi Wang, Jessica Schroeder, Allison Cole, Jasmine Zia, James Fogarty, Sean A. Munson. PACM Interact. Mob. Wearable Ubiquitous Technol. 3, 1, Article 7 (March 2019), 23 pages. https://doi.org/10.1145/3314394 |
Invited Book Chapter
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Investigating the Potential of AI-Based Social Matching Systems to Facilitate Social Interaction Among Online Learners.
Qiaosi Wang, Ida Camacho, Ashok K. Goel. In Social and Emotional Learning and Complex Skills Assessment. Springer, Cham, 2022. Pages 279-298. |
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Abstracts & Extended Abstracts
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Jill Watson SA: Design and Evaluation of a Virtual Agent to Build Communities Among Online Learners.
[PDF]
Qiaosi Wang, Shan Jing, Ida Camacho, David Joyner, Ashok Goel. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems (CHI EA ’20). Association for Computing Machinery, Honolulu, HI, USA. https://doi.org/10.1145/3334480.3382878. (Acceptance rate: 41.8%) |
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Workshop Papers, Posters and Presentations
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Mutual Theory of Mind for Human-AI Communication. [PDF] Qiaosi Wang, Ashok K. Goel. IJCAI Workshop on Communication in Human-AI Interaction (CHAI). July, 2022. |
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Designing for Agent-Mediated Online Social Connections: Lessons Learned and Potential Challenges. [PDF] Qiaosi Wang, Ida Camacho, Ashok Goel. CSCW2020 Workshop on CUI@CSCW: Collaborating through Conversational User Interfaces. October, 2020. |
NEWS
| Workshop | Dec 1st, 2023 | Excited to share that our workshop proposal on "Theory of Mind in Human-AI Interaction" has been accepted to CHI'24 workshops. Call for papers will be out soon. |
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| Paper | Jan 20th, 2023 | Super excited that the paper from my internship work at Google PAIR has been conditionally accepted to CHI'23! "Designing Responsible AI: Adaptations of UX Practices to Meet Responsible AI Challenges" Preprint will be up on my website soon. |
| Internship | May 16th, 2022 | Thrilled to start my research internship at Google PAIR! I'll be working with Lauren Wilcox and Michael Terry on responsible AI research. |
| Ph.D. Milestone | April 8th, 2022 | I passed my Ph.D. thesis proposal today and I am now officially a Ph.D. candidate :) I am so grateful for my advisor, my committee members, and my friends for their advice and support. |
| Paper | April 5th, 2022 | Our paper "Co-Designing AI Agents to Support Social Connectedness Among Online Learners: Functionalities, Social Characteristics, and Ethical Challenges" has been conditionally accepted at DIS'22! Preprint will be available on my website soon. |
| Award | Nov 3rd, 2021 | Extremely honored to be named this year's Foley Scholar! Very grateful for all the support and trust from all my friends and colleagues at the GVU center and School of IC. |
| Paper | Sept 30th, 2021 | Happy to share that our paper "Understanding the Design Space of AI-Mediated Social Interaction in Online Learning: Challenges and Opportunities" has been conditionally accepted to CSCW after major revision! Preprint will be available on my website soon. Looking forward to presenting this work at CSCW2022. |
| Award | Aug 20th, 2021 | Honored to be selected as a 2021 GVU Foley Scholar Finalist! |